We send SMS and email alerts for all the following details regarding your policy:
- Policy login stage
- Alert for the SI / ECS debit on your account
- Confirmation of receipt of your renewal premium payment
- Dispatch of your policy documents (currently SMS service is available)
- Any Outstanding Requirements for policy issuance
- Confirmation on your policy servicing requests for:
- Address Change
- Change of Mode
- Change of Nominee
- Loan Status
- Policy Reinstatement
We have a keyword based smart messaging service, which allows you to seek policy related information on SMS. You are required to first register your mobile number with us ( to register click here ), thereafter send specific keywords in pre-defined formats to 09880888228.
On sending the message, an update with regard to your policy is sent to you on SMS.